This company defrauds consumers by misrepresenting "matches" (which are also anything but matches), by pretending they're available matches when they're really not even subscribing members. (They may have subscribed for a free weekend deal months ago). In my experience I was suspended, (because I changed my associated credit card number and forgot to tell them). After that I got lots of e-mails in my in-box telling me matches "really wanted to communicate with me." I was naive enough to renew. Since then I have received a maximum of 2 matches per week, all of whom have been more like my worst nightmare, rather than a match.

Although I fit and well educated, and well traveled, my matches have generally been people living outside the area I chose in my profile, and worse , people who are welders, etc. and who have never been outside of their home state! , They were also either fat or super shallow. I am now concerned that my credit card will be billed again when this loser subscription runs out (in a month). I have tried to call the "customer service" number only to be told that there we "long wait times"...I can only imagine. I have not been able to find a valide email through which I can communicate with this fraudulent criminal organization.

I have written to the Attorney General's office and even contacted my state senator to get some kind of investigation going on Neil Warren and his outfit.

I've worked with a colleague who is going back to school in psychology. Her study involves internet dating services. She was impressed by e-harmony's mission statement at first, but after talking to me, she is working on litigation aimed at stopping these criminals from robbing any more people.

I've also e-mailed "date-line, etc" to see if they can expose this criminal fraud..pretending matches when in fact they're not. This is FRAUD!

Right now I'm trying to get through to their "customer service" line to make sure my credit card is not billed again ...EVEN THOUGH THEY ASSURED ME IT WOULDN'T BE?! Of course, I can't get through. (If you need to give your credit card # to a rep, you can get through right away!

I'd be up for providing info for a class action 'Fraud" suit. If up for it, please respond to blog.