Reviews of eHarmony

I also had negative experiences. I was very clear which parameters were important to me and which were not- I am 5'10" and I stated that height was VERY important to me- but eharmony won't let you give a height range ( unlike match.com)- so I was sent men who were 5'3". Seriously! They were probably as upset to get me as a match!

Almost every match I was sent was also on match.com and probably on other sites- the difference was that they might not stand out from the vast number of matches on other sites- But did get my attention on eharmony, if only because they were sent to me as one of 3 matches that day. Perhaps because they are fewer people on board and fewer matches I really felt like eharmony was just throwing anyone at me.

And reading some of these reviews, I might have been the match sent to you ( I'm 54 and was sent matches who were 40 and wanted kids- really!). I guess eharmony just had to send anyone out.

And lastly, the computer systems for eharmony seem ancient. Backspacing often got an error message , which required re-loggin in, where I was told I was "timed out" - (I had just been on eharmony seconds before). That required closing all my browser windows to get back , which was an inconvenience when I had other work-related windows open (and so would have to re-log into those).

My advice? The same people are probably on the larger sites. Try those.

I just tried to sign up with eHarmony less than one hour ago. They turned me down. LOL!! So I googled to see if this was happening to others, and sure enough, it is. Here is something of interest, though. I am a Christian lady, Caucasian, conservative, etc., which seems to be what they're looking for. I suspect they turned me down because of more than one divorce. Oh well. Glad I found this site, which explains why they're so goofy. :)

Dearest eHarmony,

Since I'm sure that you watch this site, and probably post the very occasional five star reviews, I will again request that you will never get me back as a customer until you provide last activity date for a match. I also don't want to receive matches that don't provide their detailed profiles and pictures. Oh yeah, I also don't want matches that aren't current subscribers. Just call me picky, but I prefer to not waste my money.

I've turned off any email notifications, but you've sent some snail mail.

Here's hoping that the government gets involved with fradulent matches. Here's hoping that a class action lawsuit will shortly be announced.

Another unhappy eHarmony customer!!!

Hi,

I posted this review on the Yahoo section of this site and thought I'd add it here too - anyway, I joined Yahoo Personals about 3 months ago - I rarely meet new men, so had started thinking I might be single forever if I didn't try and do something about it. I had some negative experiences on Yahoo, including meeting someone who asked me my chest size, whether I would have phone sex with him and whether I would sleep with a woman, in our first conversation! I realized quickly that many people are using the site for superficial reasons - I know there are genuine men using it for sure, but I have no idea how you filter the others to find them. So I joined eHarmony after a month of negative experiences on Yahoo & it's been a much more positive experience - I'm not expecting to find the love of my life quickly here - I've joined because I want to be able to meet new guys, period, because my offline dating is pretty much zero! Anyway, the quality and sincerity of the men I have met is like night and day compared with Yahoo. My aim was to be able to meet good quality guys & eHarmony has definitely provided that for me. Like Nicole, one of the reviewers below, I am a 39 year old professional who is happy, fun, attractive, intelligent - I just don't randomly get to meet as many new guys in my own social settings any more.

Just wanted to share my story.

Good luck to you all...

eharmony sold my email address after their privacy policy stated they wouldn't. i know this because i use a different email address for every site i sign up on and haven't given that email addy to any other site. pretty pathetic. i guess thats my punishment for closing my membership to that pathetic site.

Eharmony does not deserve any "star." They are a scam. With all the promotions they get, especially on the christian radio ... it's rather disgusting. Eharmony is deceiving and ripping off the Amercan people ... they ought to be ashamed of themselves, but they are probably more proud as ever, knowing they can scam everyone and get away with it. But that's okay, "every dog has its day." What goes around will come back to haunt you.

I checked my email on 11/26/07 and noticed that Eharmony sent me a notice on 11/25/07 regarding renewing my subscription. When I called them to cancel all subscription and refund my money they refused. I was NEVER given any advance notice that my subscription was about to the expired ... yet, to be renewed. Of course, when I called they refused to refund because according to their policy .. we must cancel on the day of the renewal. Of course, I was travelling over the Thanksgiving Day holiday and did not check my email on Sunday, November 25 (the day of the renewal). Yet, less than 24 hours (I called eharmony @ 10:15 am) after this renewal, they refused to refund my money back to my credit card. Surprisingly, I never connected with anyone on their matches. I believe they are a scam and should be removed from all advertising promotions... they are deceiving the American people ... (EHARMONY, DECEIVING IS NOT THE AMERICAN WAY OF LIFE ... WHY DO YO DO IT ... OF COURSE, IT DOESN'T BOTHER YOUR CONSCIOUS AS LONG AS YOUR POCKET GET BIGGER AND BIGGER ... SHAME ON YOU!)

Once again, I will never recommend Eharmony to anyone. As a person with integrity, I will no longer support any business who cannot and will not be honest. Eharmony, your policy is NOT the best ... HONESTY IS STILL THE BEST POLICY.

I agree with everything I've read on here, and I have to add that my main complaint with eHarmony is that they have terrible customer service. I have received hundreds of matches, and some of them seem to be very interesting guys. The problem is that I called to cancel the service, and they point blank refused to credit my account for the payment that they had just taken that day. Admittedly, I forgot to cancel 24 hours ahead of time. My bad. But come on. I had emailed two weeks before asking for their refund policy and never got a response. When I told the rep on the phone that, he said they had no record of the email. Very convenient, considering that their 'help' system is closed, meaning I had no way of proving that I had sent it. It all gets sent through their system, with no confirmation email sent or anything. Finding their phone number to call them is difficult (it is hidden on the page you finally access when you try to write a request for help), and the rep who answered my call claimed he was the supervisor and there was no one else who could help me. They have lost a customer for life.

I have used other online matchig sites (Yahoo, Match, etc.) & although each had its ups and downs, I can say with complete confidence that Eharmony is by a wide margin the worst online matching service I have ever tried. I feel that I have been defrauded & I foolishly took out a 1-year contract at the beginning. VERY few matches except those they spaced out for the first couple of weeks to lure you in as a customer. Their matching criteria is a complete joke---I've been "matched" with high school dropouts, much older wome, teenagers, women of other races, women outside my geographical area & others that in absolutely no way meet any of my criteria. PLEASE SAVE YOUR MONEY AD TIME. DO NOT JOIN EHARMONY.

No zero stars available. I was working an all day 5 days a week job. I'm not a loser but I had no time to meet anyone. I tried EH because it was supposed to be a free trial. I found the same problems. If you don't pay, you get nothing. After a month I went to cancel but didn't scroll down enough to see the submit button so I ended up with another month. Then I met someone and thought it was fate. I had to pay another month as the 2nd month was running out. We met and got along great. I was impressed and told other people to try EH. We talked about the future and it looked good. Then we got married. Suddenly the rules changed and I had to be someone I wasn't in order to keep from arguing. She said I lied about who I was, but I didn't. I even told her things about my past that I don't talk to anyone about anymore. We've been married several years now. All the money we had combined when we got married is gone because my wife has never gotten a job. She lays in bed all day blaming everything on me. I keep working my physical job which is beating the hell out of my body in order to make the money to support 2 people. She has been told by several doctors and counselors before me and with me that she suffers from depression. Myself, family, and close friends believe she is bipolar. She denies that she has a problem and says it's my fault because I turned away from her after our wedding. I'm not a bad guy but I got burned by a system that can't spot a mental case. Think about this before you try any dating site. My wife threatens to burn my house down that I have lived in for almost 20 years if I don't give her X amount of dollars. Even though she is the cause of my life's savings being gone, I'm entitled to nothing out of this according to her. One minute she screems divorce and the next is making plans for our future. By the way, she's in bed right now and it's 2 in the afternoon on my first day of vacation. The one she's been screaming about me getting for months now. When vacation is over, she'll blame me because we didn't do anything. Unfortunately I would have to use my charge cards (which are maxxed out) in order to go somewhere. I wish I still had my money and single life back. I have met several women in the past couple years that would like to date me. Of course this has to happen after I get married. Incidentally EH has continued to send us emails about meeting that special someone even though we responded back several times telling them we got married. Almost like they were thinking "Yeah right".

I have been on Eharmony for three years. Over 1200 matches. I am a well educated, attractive, never married 45 year old with a great career. I have only positive remarks. Life is what you make it. When I put effort into it I meet nice quality men who's company I enjoy. I have found all of my actual dates to be committed to finding a serious relationship or marriage. I have learned a great deal about myself and what I am looking for. I have learned about what I need in a mate to make me happy. I don't expect to meet the perfect man as I have my own shortcomings. I am a mature conservative Christian as are most of the people I have met. That is the original foundation of this service. If that is not you, this may not be the service for you. Everyone has the right to choose his own path in life. I have known people who married someone they met on EH. Serious people who want a serious relationship will invest financially in their future. It has been well worth the investment and I will find the love of my life somewhere, someday. I think the time has not been right

I have had no technical or financial issues with this service and found them to respond promptly. But I read and follow the directions. Like all dating out there, some people do not respond or come back for a second look. Some people are not a good match. But the good far out weighs the bad and I am much better off than before I started. I feel strongly this is where I will meet my match. I like the privacy that Eharmony affords me with my profile not being available to the whole world.

Most people look to vent their complaints, fewer look to commend and compliment. Some of the writings on here say more about the person writing, than about Eharomony. So I am not surprised to see the vast majority of complaints. Take a chanced on Eharmony and maybe we will meet.